Addressing the Urgent Need to Safeguard Americans' Medical Data

Don Miller

Recent revelations of a massive cyberattack on UnitedHealth Group’s subsidiary, Change Healthcare, have underscored the vulnerability of Americans’ medical data. This breach, described as the largest in US healthcare history, has not only exposed sensitive health information but also resulted in significant financial losses, with UnitedHealth Group estimating up to $1.6 billion in setbacks this year alone.

The Scale of the Breach

According to a 2023 FBI report, the health-care and public health sector flagged the most ransomware attacks, with organizations having filed almost 250 complaints with the agency. That’s more than critical manufacturing, which flagged fewer than 220, and government facilities, the third-most hit sector in the report, which came in at 156.

The fallout from the Change breach was immediate, leading to disruptions in healthcare services as payments and claims were put on hold.  Change processes, pharmacy requests and insurance claims for over 340,000 physicians and 60,000 pharmacies.  The full extent of Change’s breach has yet to be determined, but it is estimated that up to a third of Americans may have had their private health information compromised.

Congressional and Regulatory Response

You may have heard the phrase used in politics about “never letting a good crisis go to waste.”  It means that politicians see a “crisis” (like the Change breach) as an opportunity to do things that they may not have been able to do before the “crisis.”

Federal lawmakers seized on this opportunity to scrutinize UnitedHealth Group’s cybersecurity practices. The Senate called in UnitedHealth Group CEO Andrew Witty for questioning. Senators from both sides of the aisle called for the Federal Trade Commission and the Securities and Exchange Commission to investigate UnitedHealth to determine if laws were broken.  The Senate is now considering proposals for “minimum” cybersecurity standards for the healthcare industry.

Simultaneously, regulatory bodies are ramping up their efforts to address these cybersecurity challenges.  The Department of Health and Human Services (HHS) is actively developing new regulations to bolster cybersecurity across the healthcare industry.  These proposed measures include mandatory multifactor authentication, enhanced encryption protocols, and stricter requirements for email security and access controls.  HHS is also considering regulations that would require healthcare organizations to conduct regular security assessments and implement comprehensive incident response plans.

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is playing a crucial role by offering detailed guidance and resources to help healthcare organizations improve their cybersecurity practices.  CISA has issued advisories and best practice recommendations, including steps for securing health data, hardening network defenses, and preparing for ransomware attacks. The agency is also working on initiatives to enhance information sharing between federal agencies and the healthcare sector, aiming to provide timely threat intelligence and support for addressing emerging cybersecurity risks.

Proposed Cybersecurity Standards

The Biden administration has also entered the fray.  It is contemplating enforceable cybersecurity standards for the healthcare industry.  However, this proposal has sparked debate within the industry, with some advocating for broader cybersecurity measures that encompass all entities involved in healthcare data processing.

Industry Reaction and Recommendations

Industry voices, including the American Hospital Association (AHA), have expressed concerns about the potential burdens of mandatory cybersecurity requirements solely on hospitals.  They argue that cybersecurity is a collective responsibility that extends beyond individual healthcare providers to include third-party service providers and government agencies.

Looking Ahead

As the healthcare sector navigates the aftermath of the Change Healthcare breach, there is a growing consensus on the need for comprehensive cybersecurity strategies.  This includes proactive measures to against cyber threats and robust incident response plans to mitigate the impact of potential breaches.  All of this underscores the importance of investing in cybersecurity readiness across the healthcare ecosystem.

Conclusion

The Change Healthcare cyberattack underscores the critical need for robust cybersecurity measures within the healthcare industry.  As both regulatory bodies and lawmakers push for enhanced protections, it’s essential for organizations to act swiftly to safeguard their sensitive data against evolving threats.

At bTrade, we specialize in providing secure Managed File Transfer (MFT) solutions that can help protect your data and ensure compliance with emerging cybersecurity standards.  Our TDXchange platform is designed to offer robust encryption, comprehensive security features, and seamless integration with your existing systems.

Don’t wait for the next breach to highlight your vulnerabilities.  Contact us today to learn how bTrade can enhance your cybersecurity strategy and ensure the secure transmission of your critical data.  Together, we can build a stronger defense against the evolving landscape of cyber threats.

For more information or to schedule a consultation, contact our team.  Let’s secure your data and protect your organization’s future.